Being a market leader, Teknofactor strives to be EXCELLENT in delivering quality Products & Services, devotes LOYALTY to all of our stakeholders, vouches INTEGRITY and honesty in all we do, ensures TRUST in becoming our partner, and trains to be ENTERPRISING in all the businesses that we do. Teknofactor ’s customer is our utmost priority, yet we value our employees who are the main drive force of our organization.
Teknofactor is committed to doing business in a responsible way and to remain an organization that is worthy of trust and respect. We have successfully formed a devoted team to serve the needs of valued customers. Always aiming towards improvement in service quality, we have reorganized our whole operation for installation and maintenance of our products and services.
We will pursue to pool our resources together to be recognized as the most reliable organization that is committed to maintaining sustainable growth while gratifying social, economical obligations.
A company should periodically measure key elements of its customer service department, such as timeliness, accuracy and problem-solving effectiveness. Customer service satisfaction surveys, which can be conducted by telephone or even online, are a way to accomplish this. Company can then use the feedback to correct aspects of customer service that have shortcomings.
Chief Executive Officer